Frequently Asked Questions

  • Should the following circumstances occur, ticket holders will be offered a full refund:
    • Government border closures, preventing ticket holders from attending.
    • State or Federal Government Health regulations determine the event needs to be cancelled.
    • If the ticket holder develops any of the Covid-19 symptoms (fever, sore throat, runny nose, diarrhoea, loss of smell and/or taste, cough, shortness of breath, fatigue, vomiting or nausea) and provides a medical certificate if they are unable to attend the event, or are refused entry at the festival due to symptoms or potential symptoms.
  • Refunds will be automatically processed by our systems and the funds credited to the card used to make the purchase.
  • You also have the option of donating your ticket purchase amount to help support future festivals including our 50th anniversary which will be 2022

Winton is situated on the Matilda Highway 1500 km from Brisbane and 178km north west of Longreach and 472km south-east of Mt. Isa.

Check out the great range of options for getting to Winton on our How to get here page.

Event tickets may be booked online.  For some events, eg. Concert series, there will be ticket sales at the gate, subject to availability.  There are great savings for tickets purchased online as opposed to buying at the gate.  Club Paterson Tent City and Festival Campsite packages are available to be booked online through the festival website.

ALL Event tickets MUST BE booked online.  There will be no tickets available at the gate for any of the concert series. This is a covid requirement.

All events that require registrations must be booked online. This includes Outback Century Cycle Challenge, Western River Run, Outback Strength Events.

Club Paterson Tent City and Festival Campsite packages are available to be booked online through the festival website.

Yes or show online copy from your phone or tablet.  Please note:  You will need to exchange your Festival Entertainment Pass with a Festival wristband for entry into the Eric Lenton Recreation Grounds for Tuesday, Wednesday and Friday Concerts and entertainment.

It is a condition of entry that the festival wristband be worn whilst at the Eric Lenton Recreation Grounds.  This will be the main venue for Friday and Saturday music concerts and entertainment.  Wristbands may be collected from the festival information office on Elderslie Street, upon presentation of your online ticket. This will ensure you have a speedy entry into the event.

Absolutely! Kids are KING at Outback Festival.  We’ve a full program of active and creative events just for them. View Kids Events

Yes, all venues are wheelchair accessible.

Our friendly events team will be able to assist you by phoning (07)4657 1558 or mobile 0429 806 140.  Winton accommodation is at a premium over the event and often books out well in advance. To ensure you all have a bed, we’ve organised a great night’s rest at our Club Paterson Tent City (beds all made up and ready) or for the self-contained visitors at Festival Campsites.  Bookings for both these accommodation options are only available online from the festival website.

For general information about Winton, contact the Visitor Information Office on 1300 665 115.

Yes, credit card and Eftpos facilities are available at the festival information office and merchandise stall.

Yes. A separate contractor will provide an ATM at the Festival.

Yes, there will be food vendors at the festival offering a good selection of food and beverages for purchase. Food can also be purchased from a selection of local cafes and restaurants.

Alcohol is not permitted to be brought into the main festival concert venue at Eric Lenton Recreation Grounds where a licensed bar will be operating.  You are free to take alcohol into Club Paterson Tent City and Festival Campsites, provided it is not in glass.

You can access free WiFi, provided by the Winton Shire Council, in Elderslie Street (main street). Mobile phone services operate on 3G and 4G. Telstra is the only service provider in Winton.

Yes, but for the consideration of other campers, generators are not to be operating between the hours of 10pm-8am.

Yes, clean drinking water will be provided in both areas. Note, this is artesian water, and while perfectly safe to drink, it does carry a distinctive sulphur odour that takes a little getting used too.

Yes, Festival Campsites will have sufficient car space beside their site.  Guests staying at Club Paterson Tent City will be free to park in the adjacent car park.

Yes, dedicated shower and toilet facilities will be provided for both Festival Campsites and Club Paterson Tent City.

You may bring your dog into the Festival Campsite area provided it is kept on a leash. Dogs are not permitted in Club Paterson Tent City or the main event venue at Eric Lenton Memorial Recreation Grounds.

Yes, we have a limited number of powered sites at Festival Campsites. These are open for sale now until sold out.

You can access our interim online program on our website. The full printed program of events will be available from the Festival Information Office or is will be able to be downloaded from our website.

A complimentary shuttle bus service is available to take patrons to and from the festival event venues, festival campsites, and Club Paterson Tent City.

The weather in Winton during the festival should have approximate highs and lows of 32ºC in the daytime and 17ºC during the night. Check BOM closer to the event for a more accurate forecast.

There are NO REFUNDS on any event tickets except as required by law.

Please refer to our Terms & Conditions for further information, and for Club Paterson Tent City and Festival Campsite cancellation conditions.

** Outback Festival strongly recommends purchasing appropriate Travel Insurance to cover for any unforeseen circumstances such as illness, etc. **

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